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Ato Kasymov and Manny Kurbonali co-founded Zentist with Paulina Song in 2016 with the mission to bring transparency and affordability to financial transactions in dental care.

In the first few years, they discovered that the biggest impact area that serves their mission is insurance claim transactions. They built the Zentist platform with the goal of helping dental practices collect insurance claim reimbursements faster and accurately by leveraging software and process automation. Prior to Zentist, Manny and Ato built a large network of primary care and diagnostic centers in Central Asia that services a population of 5M people across 4 cities.

Avoid Insurance Claim Denials Altogether

Zentist’s software integrates seamlessly with existing dental practice management systems (PMS) to automatically identify missing information in dental claims and flag them as specific tasks for the dental practice’s office staff to resolve prior to submission. By first validating open claims in-house through Zentist’s machine learning platform, dental practitioners can avoid the potential risk of having a claim delayed or denied at the payor level.

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Keep Dental Practices Profitable and Hassle-Free

Zentist’s billing technology removes all the complexities of legacy, out-of-date methods for processing insurance claims and collecting insurance payments so that dental practitioners can focus their valuable time on patient engagement.
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Remove the Barriers of Tribal Knowledge and Turnover

Dental insurance claim processing is unique in the healthcare industry, in that it isn't standardized. Unlike the medical industry where insurance billers are often certified coders and billers, dental insurance specialists learn how to bill through trial-and-error while on the job. Through years of knowledge, dental billers are highly valued team members who are difficult to replace. Zentist helps to alleviate the potential issues around tribal, institutional knowledge-loss by automating many of the claim processing procedures.
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Improve Patient Relations with Timely, Trackable, and Transparent Claims Processing

Taking care of dental insurance claims in traditionally manual methods or utilizing outdated PMS can cause frustration, lack of accountability, and delays. Using Zentist to process claims in a trackable and more timely manner provides greater transparency to the patient about how things are being handled between the payor and provider. This shifts the responsibility of insurance work from the provider and improves the patient/provider relationship.
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Continuously Track Claims 24/7/365

Using Zentist’s software, all claims coming into and leaving the system are tracked daily. This routine automated process with Zentist’s proprietary Claims Tracking System helps to keep the number of outstanding claims down, identifies appealable denials more quickly, and provides valuable insight into insurance revenue trends.

• Insurance companies can take 15-80 days to pay insurance claims—which makes it difficult for dental providers to accurately manage and predict revenue. Zentist helps dental offices get paid faster - with about 6 days turnaround time.
• Researchers estimate that dental providers are leaving an estimated $2.1 billion on the table due to poor billing practices, and a slower-than-average adoption of automated tech solutions. Zentist helps dental offices get paid, period - reduce up to 10% denied rate to 0 claim denials.
• We have no setup fees or subscriptions—and no exorbitant outsourcing costs. We only get paid when you do, with a 2.5-3.5% processing fee on paid claims, and $0 upfront.
• In the past 12 months, Zentist has sent 1.5MM+ automated insurance claims and processed $150MM claims through the platform.
• Zentist offers 100% claim status update in 45 days and resolves 80%+ in 100 days.
• 80% of claims are validated and submitted automatically via the Zentist platform, avoiding any human error.
• Zentist is a venture-backed fintech startup with 150+ employees (and growing!).