When we first launched Cavi AR, our goal was clear: give DSOs and billing teams a better way to manage aging claims. Since then, the challenges of dental revenue cycle management have only intensified. Denials are rising, payer rules are shifting, and billing teams are being asked to do more with less.
In response, we took Cavi AR back to the lab. We listened to user feedback, studied industry pain points, and re-engineered the module not just to manage AR, but to make it faster, clearer, and more profitable.
Today, we’re proud to introduce Cavi AR 2.0 - a smarter approach to AR claim management built directly into the Remit AI product suite.
Why Aging Claims Demand a Rethink
The traditional AR playbook is broken.
- Staffing shortages mean teams can’t just “throw more people” at growing claim volumes.
- Denial rates are climbing, with many stemming from preventable first-pass errors.
- AR days are lengthening, reducing the likelihood of collections and disrupting cash flow.
The result is what we call the Billing Team Paradox: teams are working harder than ever, yet outcomes are flat or declining. Many billing teams find that the majority of their time is spent on rework—fixing errors after denials instead of preventing them in the first place.
It’s a vicious cycle: poor first passes → more denials → longer AR → more chasing → worse accuracy.
Cavi AR 2.0 was built to break this cycle.
What's New in Cavi AR 2.0
We didn't just add features. We fundamentally rethought how AR management should work:
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Clear Claim Lifecycle Navigation
No more guessing games. Every claim clearly outlines the required action and justifies it. Your team instantly knows whether to appeal, resubmit, or follow up, eliminating the daily "what do I do with this?" decisions that kill productivity.
Enhanced Automation with Remittances & RPA
Claims status updates happen automatically in the background. No more manual checking, no more stale information. Your team works with real-time data at all times.
Streamlined, Intuitive Interface
We rebuilt the entire user experience around speed and clarity. New stats header shows what matters most- claim totals in $ and by age. This intuitive claim view lets teams make faster decisions with complete context.
The result: teams spend less time navigating software and more time resolving claims.
With these improvements, Cavi AR 2.0 enables DSOs and billing teams to:
- Get paid faster → Reduce AR days with prioritized, intelligent workflows.
- Boost collection rates → Focus on high-impact claims that move the revenue needle.
- Improve First Pass Rate & Clean Claim % → Leverage predictive insights from historical denial data to prevent errors before submission.
- Save time → Let automation handle claim sorting and prioritization so staff can focus on resolution.
- Simplify denial management → AI tips decode complex payer denial codes into clear, actionable guidance.
The Next Frontier in AR Management
Aging claims will always exist, but how DSOs manage them determines whether they lose revenue or accelerate collections.
With Cavi AR 2.0, AR management moves from reactive chasing to proactive prevention. It’s not about working harder, it’s about working smarter, with automation and intelligence guiding every step.
Ready to see how Cavi AR 2.0 can transform your AR? [Book a demo]
